Success Case
From 40 hours of manual calling to fully automated lead follow-up
How S&S Dienstverlening saves 40 hours per week and books more appointments with AppointPilot.
40 hrs
Saved per week
Instant
Lead follow-up
40-60
Leads per week automated
S&S Dienstverlening
Sustainability company | Oud Gastel
"Pring, pring, pring. En dan denk je gewoon: dat is allemaal werk wat ik niet hoef te doen. En dat is me lekker, dat is niet normaal."
The numbers speak for themselves
Was: manually calling, sending emails, trying to reach leads
40 hrs
Saved per week
Fully reclaimed
Automatic 24/7, including evenings and weekends
Instant
Lead follow-up
Automatic 24/7
Fully automated, without manual intervention
40-60
Leads per week
Automatically followed up
The challenge
S&S Dienstverlening purchases leads via external platforms for home batteries, air conditioning, charging stations and solar panels. Competition in this market is fierce, and whoever makes first contact wins the client. This made manual follow-up a bottleneck.
- Leads had to be called manually, sometimes multiple times per contact
- Busy days meant delayed follow-up, and a delayed lead quickly becomes a cold lead in this industry
- Follow-up required about 40 hours per week of manual work
- Competitors who responded faster would win the client
The solution
With AppointPilot, all incoming leads are now instantly and automatically followed up via WhatsApp. The AI lead follow-up system reaches out within minutes of a lead arriving, qualifies the conversation and schedules appointments — day and night, including weekends.
- Instant follow-up via WhatsApp, including outside office hours
- Personal approach, not a rigid script but a low-threshold conversation
- Automatic calendar scheduling, also for enquiries via the company website
- No lead is ever missed, no matter how busy it gets
Why WhatsApp?
S&S Dienstverlening's target audience consists mainly of people between 40 and 70 years old. They are not sitting behind a computer all day and respond to a phone call or email much more slowly than to a WhatsApp message.
People respond when it suits them, at their own pace. That makes the difference.
What the client says themselves
Hear directly from the owner how AppointPilot made an impact
"Normally, if I was away for a day, the lead was already cold. Now it comes in and the AI follow-up system is on it in a flash. That just works so much better."
"We are very, very satisfied. You pick everything up so incredibly fast. That is really worth something."
Automatically follow up your leads too?
Discover how AppointPilot takes over your lead follow-up so you can focus on the real work.